Privacy Policy

When we say “we,” “us,” “our”, “Company,” and “Takafa Mindset,” we are referring to Ets. Takafa Mindset.

We provide people with relevant and life-changing masterclasses, positive transformation tools, professional coaching, as well as organizational consultancy aiming to boost the individuals’ performance in wellbeing, career and relationships (the “Services”).

When we say “you,” “your,” ‘’user” we are referring anyone who visits any of our websites.

1. Personal Information Our Company Collects and How It Is Used:

   Users may be asked to provide certain personal information when they sign up for our Products or Services including name, address, profession, date of birth, telephone number. Your information will never be disclosed, traded, licensed or sold to any third party. However, we may make limited disclosure of personal information under the specific circumstances described below.

2. The Types of Information We Collect and Store:

   Some of the information we may collect about you and store in connection with the provision and fulfillment of our services to you may include:

   • Name
   • Email Address
   • Mailing Address
   • Age
   • Gender
   • Profession
   • Other responses to surveys and questionnaires
   • IP address
   • Time stamp
   • Device type
   • Operating system
   • Browser
   • Email open clicks
   • Order details
   • Location
   • Language
   • Country
   • Time zone
   • Birthday
   • Your rating of our support
   • Telephone number
   • Telephone call recordings
   • Testimonials, with your authorization
   • Anonymized Facebook comments

3. How We Use Your Personal Information:

   The above personal information may be used for the following purposes:

   • To operate, improve, or promote our products and Services
   • To contact you
   • When you have opted in to receive email messaging
   • To respond to your email inquiries. Specifically, when Users send email inquiries to us, the return email address is used to answer the email inquiry we receive. We do not use the return email address for any other purpose, or share it with third parties.
   • To monitor and analyze trends such as:
   • Purchase history
   • Sales reports
   • Behavior on the Site
   • Email clicks and opens
   • To market our products and services through:
   • Email marketing
   • Advertising, including retargeting via Google and Facebook
   • Notifications
   • Perform accounting, administrative and legal tasks

4. Who Has Access to Your Data Within Our Company:

   Within our company, access to your data is limited to those persons who require access in order to provide you with the Products and Services you purchase from us, to contact you, and to respond to your inquiries, including requests for refund. Those staff members may be on teams such as: marketing, events, development, executive, customer support. Employees only have access to data that is relevant to their team, on a “need to know” basis.

5. Who We Share Your Data with Outside of Our Company and Why:

   Processors

   We may use service providers in connection with operating and improving the Site, to assist with certain functions, email transmission, conducting surveys or contests, data hosting, managing our ads, and some aspects of our technical and customer support. We take measures to ensure that these service providers access, process, and store information about you only for the purposes we authorize, subject to confidentiality obligations.<br>We use third-party solutions to deliver products and services and for marketing and analytics. This processing occurs on third party platforms on accounts owned by Company, including, but not limited to, Six Seconds Psychometric services, Google Analytics, Mailchimp email services etc. This processing is subject to our Data Privacy Agreements with these third parties, and their respective privacy policies.

   Authorities

   We may access, preserve, and disclose information about you to third parties, including the content of messages, if we believe disclosure is in accordance with, or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms and Conditions or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Company or others.

6. Cookies and Tracking Tools

   A cookie is a small file that is stored by your browser when you first visit a site. It contains several data (name of the server that deposited it, an identifier in the form of a unique number, possibly an expiration date). Once installed, they allow us to recognize you at each visit, and thus to make you benefit from all the functionalities of our site. Cookies are not active files, and therefore cannot host viruses.

   We use cookies to help make it easier for you to use our website, such as:

   • To remember your country and language preferences
   • To deliver information that matches your interests
   • To help us understand our audience and traffic patterns
   • To let you automatically log into programs and parts of our site that require membership
   • To manage and present site info displayed on our website that will be specific to you

   We also use Web Beacons to collect personal and non-personal data on how you use our site, such as how long did you visit our page, what web browser you’re using, what’s your operating system, and who’s your Internet service provider. In addition, we also use Google Analytics data and the DoubleClick cookie to serve ads based on a user’s prior visits to our website. This data is collected from thousands of site visits and analyzed as a whole. This helps us build a better website to match our visitors’ needs.
   We may also place small “tracker gifs” or “beacons” on many of the pages on our website, in online advertising with third parties, and in our emails. We use these beacons, in connection with Cookies, to collect non-personal data on the usage of our site including but not limited to the date and time of the visit, the pages visited, the referring web page, the type of browser (e.g., Internet Explorer, Microsoft Edge, Chrome, Mozilla Firefox), the type of operating system (e.g., Windows, Linux, or Mac), and the domain name of the visitor’s Internet service provider (e.g., AOL). This information is collected about thousands of site visits and analyzed as a whole. This information is useful in, for example, tracking the performance of our online advertising such as online banner ads and to determine where to place future advertising on other websites.
   We also collect User IP location data to adapt our offers to your local currencies.

7. Cookie retention period

   In accordance with the recommendations of the Benin Personal Data Protection Authority, the maximum duration of conservation of cookies is 13 months after their first deposit in your terminal, as is the duration of the validity of your consent to the use of these cookies. The lifetime of cookies is not extended with each visit. The User's consent must therefore be renewed at the end of this period.

8. Your right to disable cookies and Beacons:

   You acknowledge that you have been informed that TAKAFA MINDSET may use cookies and Beacons. If you are uncomfortable with the collection of such information through the use of Cookies and Beacons, we recommend disabling these features through your browser preferences, though please understand this will limit the performance and functionality of our Company’s website. Your browser documentation should provide specific procedures for disabling cookie and beacon support.
   You may also opt out of the DoubleClick cookie by visiting the Google advertising opt-out page: http://www.google.com/policies/privacy/ads/
   Or you may opt out of Google Analytics by visiting the Google Analytics Opt-out page:
   http://tools.google.com/dlpage/gaoptout

9. Security of Data

   The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

    If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. – See more at https://eur-lex.europa.eu/eli/reg/2016/679/oj
    We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
    If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at support@takafamindset.com

    • the right to access, update or to delete the information we have on you;
    • the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
    • the right to object. You have the right to object to our processing of your Personal Data;
    • the right of restriction. You have the right to request that we restrict the processing of your personal information;
    • the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
    • the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

    Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.
    
    You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

11. Advertiser Disclosures

    Google Analytics

    We use Google Analytics Advertiser Features to optimize our business. Advertiser features include:

    • Remarketing with Google Analytics
    • Google Display Network Impression Reporting
    • DoubleClick Platform integrations
    • Google Analytics Demographics and Interest Reporting

    By enabling these Google Analytics Display features, we are required to notify our visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our Site. Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order. The “Remarketing” feature allows us to reach people who previously visited our Site, and match the right audience with the right advertising message.

    Facebook

    As advertisers on Facebook and through our Facebook page, we, (not Facebook) may collect content or information from a Facebook user and such information may be used in the same manner specified in this Privacy Policy. You consent to our collection of such information.We abide by Facebook’s Data Use Restrictions.

    • Any ad data collected, received or derived from our Facebook ad (“Facebook advertising data”) is only shared with someone acting on our behalf, such as our service provider. We are responsible for ensuring that our service providers protect any Facebook advertising data or any other information obtained from us, limit our use of all of that information, and keep it confidential and secure.
    • We do not use Facebook advertising data for any purpose (including retargeting, commingling data across multiple advertisers’ campaigns, or allowing piggybacking or redirecting with tags), except on an aggregate and anonymous basis (unless authorized by Facebook) and only to assess the performance and effectiveness of our Facebook advertising campaigns.
    • We do not use Facebook advertising data, including the targeting criteria for a Facebook ad, to build, append to, edit, influence, or augment user profiles, including profiles associated with any mobile device identifier or other unique identifier that identifies any particular user, browser, computer or device.
    • We do not transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any ad network, ad exchange, data broker or other advertising or monetization related service.

12. Online purchasing

    If you order services or products directly from our Company, we will use the personal information you provide only to process that order. We do not share this information with outside parties except to the extent necessary to complete that order.

13. Applicable law regarding data processing:

    The Law No. 2017-20 on the digital code in the Republic of Benin aims at data protection and all other legal measures in the digital field.
    If you are a resident of a member country of the Economic Community of West African States (ECOWAS), or if you access this site from any country in the world, you have certain rights regarding your data. We respond to all requests we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us by sending an email to support@takafamindset.com.
    Rights that you may have, depending on the country in which you live, include:

    • Accessing, correcting, updating, or requesting deletion of your information.
    • Objecting to processing of your information, asking us to restrict processing of your information, or requesting the portability of your information.
    • Opting out from receiving marketing communications that we send you at any time. You can exercise this right by selecting the “unsubscribe” or “opt-out” link in the marketing emails we send you.
    • Withdrawing your consent at any time if we have collected and processed your information with your consent. Withdrawing your consent will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on lawful processing grounds other than consent.

14. Revisions to this policy

    Our Company reserves the right to revise, amend, or modify this policy, our Terms and Conditions, and our other policies and agreements at any time and in any manner, by updating this posting.

15. Where to direct questions about our privacy policy

    If you have any questions about this Privacy Policy or the practices described herein, you may contact us at support@takafamindset.com.